Change Management for Software Rollouts: The Adoption Half of the Project | Clickmasters

Respected users per team, trained first, supported directly — adoption spreads socially; the memo alone converts nobody.

Usage by team, workflow completion in the new system, and the old-tool shutdown date announced and honored — parallel systems forever is the failure mode with the politest name.

Skipping the discipline this article describes until an incident, audit, or stalled project forces it — every practice above is cheaper adopted early than retrofitted under pressure.