Can you integrate with a system that has no API?

Usually, yes — database-level access, file-based exchange (SFTP/EDI), or vendor-blessed export automation. We'll tell you the reliability tradeoffs of each honestly, and when the right answer is "replace that system," we'll say that too.

Should we use Zapier/Make instead of custom integration?

For low-volume, non-critical flows — absolutely, and we'll say so in the assessment. Custom wins when volume, error-handling, two-way sync, or data sensitivity exceed what no-code tools handle gracefully. [Middleware decision guide →](/resources/digital-transformation/integration-middleware-ipaas-vs-custom/)

How do you prevent duplicate records / double charges?

Idempotency keys on every mutation, dedup rules agreed with data owners, and reconciliation reports that surface discrepancies daily instead of at quarter-close.

Who maintains the integration when a vendor changes their API?

Under a support plan: we monitor deprecation notices, test against vendor sandboxes, and ship updates before cutoff dates — that's the SLA's job. Without one: we hand over runbooks and alerting so your team can.

Can you build an API for our AI initiative?

Yes — exposing business functions to AI agents (via [MCP](/technologies/mcp/) or tool APIs) with scoped permissions and approval gates is now a core practice area. [AI application development →](/services/ai-application-development/)

How long does an integration take?

Single integration with a decent vendor API: 3–6 weeks. Integration layers across 4–6 systems: 2–4 months, shipped incrementally so value lands monthly.

API Development & Integration Company

Most businesses feel this problem before they name it: the same customer exists in four systems with three spellings; orders are re-keyed from the store into the ERP; someone's Tuesday is exporting CSVs from one tool to import into another. Every one of those is an integration wearing a human costume. This page covers how we fix that — and how we build APIs for products whose customers demand them. Shortcut: get an integration assessment.

[ WHAT WE BUILD · 01 ]

Custom APIs for your product — REST or GraphQL APIs your customers and partners consume, with the auth, rate limiting, versioning, and docs that make an API a product feature rather than a liability. API design standards →
Third-party integrations — connecting your systems to Salesforce, QuickBooks, NetSuite, Shopify, EHRs, payment processors, shipping carriers, and the long tail of vertical SaaS.
Integration layers / middleware — when point-to-point connections have become spaghetti: a governed hub with monitoring, retries, and one place to look when data disagrees. iPaaS vs custom →
Data synchronization — two-way sync with conflict resolution, because "which system wins?" is a business rule, not an accident.
Legacy system access — wrapping APIs around systems that predate them (EDI, SFTP drops, database-direct, and when all else fails, disciplined screen automation).
AI-ready interfaces — MCP servers and tool APIs that let AI agents safely act on your systems — increasingly the reason integration projects start in 2026.
Webhook infrastructure — event delivery with signatures, retries, and idempotency, done right →.

[ COMMON PROJECTS, CONCRETELY · 02 ]

Common Projects, Concretely

Store ↔ ERP: orders from [Shopify](/platforms/shopify/)/[Magento](/platforms/magento/) flow to NetSuite/SAP with inventory coming back — no re-keying, no oversells.

CRM ↔ everything: [Salesforce](/platforms/salesforce/) or [HubSpot](/platforms/hubspot/) as the single customer truth, fed by billing, support, and product usage.

Healthcare interfaces: HL7v2/FHIR integration with EHRs, labs, and clearinghouses — [healthcare integration →](/industries/healthcare/).

Payments & payouts: [Stripe](/platforms/stripe/), ACH rails, reconciliation to the ledger.

Partner APIs: giving your B2B customers programmatic access that closes enterprise deals.

Agent enablement: exposing quoting, scheduling, or lookup functions to AI agents through [MCP](/technologies/mcp/) with human approval gates.

[ PROCESS · 03 ]

Process

**Integration assessment (1 week).** Systems inventory, API capability audit (what each vendor's API actually supports vs claims), data-flow map, and a sequenced plan with fixed quotes per integration.

**Design.** Data contracts, field mappings signed off by data owners, error and conflict policies decided *before* code — "what happens when both sides changed the record?" is a meeting, not a midnight surprise.

**Build & test.** Sandbox-first development, contract tests, and replay of real historical data through the pipeline before anything touches production.

**Cutover.** Parallel-run with reconciliation reports until numbers match, then switchover with rollback ready.

**Operate.** Monitoring dashboards, alerting, and an SLA — integrations are living systems; vendors change APIs, and someone must be watching. [Maintenance plans →](/services/software-maintenance-support/)

[ RECENT INTEGRATION WORK · 04 ]

Recent Integration Work

** 2 real integration case studies: systems connected, volume, measured outcome (hours saved, error rate eliminated)]**

[ COST · 05 ]

Cost

Single third-party integration: $8K–$30K. Multi-system integration layer: $40K–$120K. Product API (customer-facing, documented, supported): $50K–$150K. Biggest cost drivers: vendor API quality (some "APIs" are ticketed CSV exports in disguise), data volume, and two-way sync complexity. Details: API development cost guide.

REST for partner-facing and simple resource APIs (universal tooling, cache-friendly); GraphQL when diverse clients need flexible queries over rich data (dashboards, mobile+web products). Full comparison: GraphQL vs REST.

— Overview

What It Does for Your Business

Concern	Our standard
Reliability	Retries with backoff, idempotency keys on mutations, dead-letter queues — because networks fail and duplicate charges are unforgivable
Security	OAuth 2.0 / API keys with scopes, rate limiting, input validation, audit logging of every call
Versioning	Explicit versioning strategy so improvements never break existing consumers
Observability	Per-endpoint metrics, tracing across systems, alerting before your customers notice
Documentation	OpenAPI specs, sandbox environments, and quickstarts a partner developer can succeed with in 30 minutes
Sync integrity	Reconciliation reports for every sync — trust is a dashboard, not a hope

— Support

Frequently Asked Questions

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Common Projects, Concretely

Process

Recent Integration Work

Cost

What It Does for Your Business

Frequently Asked Questions

Get an Integration Assessment

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microservices development

backend development company

enterprise software development