Interviews about current behavior and workarounds (what people do, not what they'd hypothetically use), problem-frequency and cost quantified — the workaround is the strongest buy signal in existence.
Clickable prototypes tested on real tasks, concierge/wizard-of-oz versions of the service, landing-page demand tests — evidence per dollar, weeks before code.
Pricing conversations, pre-orders, signed LOIs — enthusiasm is free; commitment is data. Design the test that asks for commitment.
Before discovery starts: what evidence proceeds, what evidence kills — decided in advance because sunk-cost reasoning is undefeated otherwise.
Skipping the discipline this article describes until an incident, audit, or stalled project forces it — every practice above is cheaper adopted early than retrofitted under pressure.
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