PLG makes the product the acquisition channel — which works only when signup-to-value is engineered short, usage signals route to sales, and pricing
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Instrument signup → activation ('aha') → habit; every removed step and every default that helps compounds — onboarding UX is growth engineering.
Usage signals (team invites, threshold crossings, premium-feature bumps) scored and routed to sales with context — PLG plus informed sales beats either alone in B2B.
Free tier scoped to demonstrate value, paid tiers aligned to value metrics (seats, volume, capabilities), and upgrade prompts at the moment of need, not paywalls at the moment of curiosity.
PLG needs self-serve onboarding, quick demonstrable value, and a user who can adopt without procurement — products failing those tests should sell sales-led without shame.
Skipping the discipline this article describes until an incident, audit, or stalled project forces it — every practice above is cheaper adopted early than retrofitted under pressure.
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