Multi-agent architectures are real and rarer than the talks imply — justified when a single well-tooled agent measurably fails, not when the diagram
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With good tools and state design, one agent handles most proven lanes (support, intake, ops queues). Complexity added before it's needed is the microservices mistake, replayed.
Specialist division (distinct toolsets/permissions), pipeline stages with different accuracy bars, or workflows exceeding practical context/state limits — measured limits, not vibes.
Explicit graphs with checkpoints (LangGraph-class), typed handoffs, shared audit trails, and human gates preserved across agents — never emergent swarm improvisation in business systems.
Every added agent multiplies evaluation surface, failure modes, and tracing needs. Budget for observability first or don't multiply.
Skipping the discipline this article describes until an incident, audit, or stalled project forces it — every practice above is cheaper adopted early than retrofitted under pressure.
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