How to Build a Custom GPT for Internal Operations | Clickmasters

The RAG pattern over a curated document set — stale and contradictory docs produce confidently wrong answers, so the content audit is part of the build.

An evaluation set from real internal questions, accuracy thresholds before rollout, usage and correction monitoring after — plus the governance basics: ownership, access review, injection awareness.

Skipping the discipline this article describes until an incident, audit, or stalled project forces it — every practice above is cheaper adopted early than retrofitted under pressure.